About ICECAP
We’re the Heating & Cooling Experts
Our Story
Since 1991, ICECAP Refrigeration and Air Conditioning has partnered with area merchants and organisations that rely on Refrigeration and Air Conditioning operations for their business. We have been involved in Commercial, Industrial and Retail applications as well as custom built equipment for all our clients’ requirements. From our offices on the Gold Coast, Queensland, we have developed our loyal customer base by offering specialised skills in the design, installation and maintenance of refrigerated systems and HVAC (commercial heating and air conditioning) repair. We have expanded our services to include ice machines, water dispensers, post-mix drinks and beer dispensing system repairs, sales and installations. We can also assist with commercial swimming pool heat pumps. We understand that every customer is unique and every requirement different – which is why our experienced team works closely with each customer to plan, install and service exactly what you require for your unique business needs.
The ICECAP service team is on call 24 hours a day, 7 days a week, including holidays, so that any emergency, any time, will be promptly and completely managed.
Our technicians receive extensive training and are authorised service providers for most major brands of refrigeration equipment. Our reputation for quality and customer service has helped us to become the provider of choice for hundreds of local establishments for their special needs. We are also authorised for installation & repair service for most leading brands of coolers, freezers ice machines and air conditioning used by business establishments.
Our Philosophy
ICECAP Refrigeration and Air Conditioning’s number one priority is customer satisfaction, and we demonstrate this through rapid response to customer requests and close attention to customer feedback. Our employees are responsible for the quality of their work and the company reputation they uphold. Our strategy for meeting this high standard includes developing our people to be the best in our field, giving them the tools and support they need for excellence at their jobs, and managing our customer partnerships with a commitment to maintaining long term relationships.
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